Cookie policy

1. What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the website remember your preferences and improve your user experience.

2. Which cookies do we use?

3. Functional cookies

These cookies are necessary for the proper functioning of the website. Without these cookies, certain features will not work correctly. No consent is required for these cookies.

4. Analytical cookies

We use Google Analytics to gain insight into how visitors use the website. This helps us improve the website. The data is processed anonymously:

• IP addresses are anonymised
• No data is shared with Google for advertising purposes
• We have concluded a data processing agreement with Google

5. AI-related cookies

Our AI chatbot (Friday) uses a functional cookie to retain the conversation context. This ensures that the chatbot remembers your previous questions during your visit. This data:

• Is not linked to your personal data
• Is not used to train AI models
• Is automatically deleted after 30 days
• Is necessary for the correct functioning of the chatbot

6. Google Tag Manager

We use Google Tag Manager to manage analytical scripts. Tag Manager itself does not place cookies but manages which scripts (such as Google Analytics) are loaded based on your cookie preferences. Without your consent, no analytical or marketing scripts are loaded.

7. Third-party cookies

Our website may contain content from third parties (such as embedded videos). These third parties may place their own cookies. We have no control over these cookies. Please consult the privacy policy of the relevant third party for more information.

8. Managing cookies

You can manage cookies through your browser settings. You can block or delete cookies, but this may affect the functionality of the website.

9. Changes

We reserve the right to modify this cookie policy. Changes will be published on this page. In the event of significant changes, we will actively inform you.